Frequently Asked Questions

• What is a "Site" from the application's point of view?
• What do I need to start a backup?
• How do I restore a Site from a backup?
• How do I remove backups I don't need?
• How do I setup a FTP account?
• How do I setup a SQL account?
• How do I export one or more databases (or just tables)?
• How do I hide the browse tree?
• What does "Redirect not enabled" or "Error 320" means?

A Site is defined as a folder on your FTP Account and a database (or a collection of tables) in an SQL Account. Any one of these two is optional. You can have a Site without an SQL Account or you can skip the FTP Account if you are only interested to Backup/Restore your database.

Once you have setup your Site(s) you are just one click away form Backup.
Go to the main menu select "Backup" and select the Site you wish to backup. Another way to start the backup is to right click on a backup in the backup explorer and select Backup from the menu that appears.
Note: To prevent data corruption only one of these tasks, Backup or Cleanup, is allowed per site at a time.

To start the Restore task right click on a Backup object (from the TreeView or the ListView) and select Restore from the menu that appears.

Over time you might find that your hard drive is full of old backups that you no longer need. Due to the fact that SiteVault doesn't keep duplicates of identical files you can not just delete the old folders. Use the Cleanup task instead.
You can do this by selecting from the main menu "Schedule -> Automatic Cleanup" and then the site for which you wish to make the cleanup.
Another way is to select the backup(s) you wish remove from the Tree View or the List View, right click and select "Delete" from the menu that apears.

Just click on the "New FTP" in the main toolbar to get started. In order to access your site's files SiteVault contains a FTP client. You may create as many FTP accounts as you want and can have them connected at the same time as well.
Note: Some site hosts will not allow multiple connections from the same IP address.

This can be a bit tricky until you understand how it works. But after that it will only take you a Copy/Paste (or Backup command) to Export/Backup your databases. So here's how:

• In order for SiteVault to backup your database(s) some scripts must be uploaded to your FTP account (because most hosts will not allow connections to the SQL server from another IP).
• Then SiteVault will use them to Backup/Restore your database(s) through the HTTP protocol.
• SiteVaultPro will create a special folder for them ex: "/public_html/__svpro-0d6F4j2".
• You must make sure that the scripts will be visible for the Web. Ex: http://www.your-site.com/__svpro-0d6F4j2

The scripts that will Export/Backup/Restore your databases can be placed automatically to your site by specifying an FTP account and a folder where to place the scripts when you setup the SQL account.

After you have created an SQL account a virtual SQL connection will be created. Each SQL database is presented as a folder and a table will result in a text file containing SQL statements. You can select any database or table, press right click on it and select Save Sql Dump to save it's contents to a an sql dump file.

Press the "Show/Hide tree" button in the file explorer.

Most servers will limit the number of times an IP can connect to it. So please disconnect the FTP connections to the same server.
This usually happens if you have more sites on the same hosting.

It usually means the SQL connection files weren't uploaded correctly and your server redirects the 404 errors to a custom error page.